Telium corporate news
By combining on-premise and cloud in one PBX cluster you create a high level of resilience and recoverability for all telephony services. With HAAst you can place one node in the cloud of your choice (eg: AWS. Azure) and one on-premise to benefit from low cost and low latency when the on-premise node is active, and guaranteed connectivity with the backup node in the cloud is active. Just one of the many ways HAAst enables highly flexible, powerful, and fault tolerant communications. HAAst now includes support for scaling groups and guest movement across availability zones without change to license (only for AWS and Azure).
Meet the Telium team during the 2021 ICMI Contact Center Expo October 6-7 2021. See our products in action and learn how Telium can help you achieve your telephony goals.
Coinciding with ICMI 2021 we will be hosting a “zoom” suite, with rooms for developers, product managers, and VARs/OEMs. Book now as spaces are limited.
Meet Telium at International Telecoms Week (ITW) 2021. Due to COVID-19 Telium will be again be hosting a virtual suite via Zoom and Skype, attended by Telium’s senior management, product managers, and technical leads. From business opportunities to detailed technical questions ITW is the place to learn about how Telium can solve your telecom challenges. Contact firstname.lastname@example.org to book a reserved time slot, or just join our virtual suite anytime by clicking the links on our website while the suite is live.
As of September 4, 2020, Telium has certified Issabel PBX appliances as compatible with High Availability for Asterisk (HAAst). HAAst has long been compatible with Issabel (and its precursor Elastix) software, but now Telium offers certified compatibility with Issabel PBX appliances. Certification guarantees a level of training by all Telium technical support representatives on Issabel and it’s popular PBX appliance. As well, selected Issabel appliances will be included in QA release testing.
As of August 1 2020, Telium will move to a new licensing system. This will allow retail customers to purchase subscription licenses (SaaS) for all products, an option previously reserved for ITSP customers. Subscription information (including pricing) will be available on the website immediately, with subscriptions becoming available for sale on August 1, 2020. Lifetime licenses will continue to be offered, an essential feature for secure and air-gapped environments.
Telium will also introduce additional offline/air-gapped activation options including turnkey VLS devices, network USB server devices, and PCIe based security dongles (for environments where external USB devices are not permitted).
Our scheduled move to new offices has been cancelled due to the Coronavirus. We are negotiating with the landlords to extended the existing leases for both Waterloo Ontario locations, until such time that we can better understand the impact of the Coronavirus on our clients and on Telium. Please ensure that you only use our PO Box for all mail (do not ship directly to either Waterloo address directly).
As concerns about Coronavirus grow, Telium is transitioning call center staff to work from home. Technical support services will continued to be offered 24/7 without interruption.
For on-site project assistance already scheduled Telium is working with clients to find suitable alternatives to ensure projects can continue without delay.
If you have any questions about your technical support contract or service delivery please reach out to your account manager.
Meet Telium at International Telecoms Week (ITW) 2020. Telium will be hosting a virtual suite via Zoom and Skype, attended by Telium’s senior management, product managers, and technical leads. From business opportunities to detailed technical questions ITW is the place to learn about how Telium can solve your telecom challenges. Contact email@example.com to book a reserved time slot, or just join our virtual suite anytime by clicking the links on our website while the suite is live.
In response to global demand for Telium products, we are proud to be launching our website in multiple languages. Throughout March 2020 we will be adding support for some of the most popular languages based on customer location.