Our scheduled move to new offices has been cancelled due to the Coronavirus. We are negotiating with the landlords to extended the existing leases for both Waterloo Ontario locations, until such time that we can better understand the impact of the Coronavirus on our clients and on Telium. Please ensure that you only use our PO Box for all mail (do not ship directly to either Waterloo address directly).
As concerns about Coronavirus grow, Telium is transitioning call center staff to work from home. Technical support services will continued to be offered 24/7 without interruption.
For on-site project assistance already scheduled Telium is working with clients to find suitable alternatives to ensure projects can continue without delay.
If you have any questions about your technical support contract or service delivery please reach out to your account manager.
Meet Telium at International Telecoms Week (ITW) 2020. Telium will be hosting a virtual suite via Zoom and Skype, attended by Telium’s senior management, product managers, and technical leads. From business opportunities to detailed technical questions ITW is the place to learn about how Telium can solve your telecom challenges. Contact firstname.lastname@example.org to book a reserved time slot, or just join our virtual suite anytime by clicking the links on our website while the suite is live.
In response to global demand for Telium products, we are proud to be launching our website in multiple languages. Throughout March 2020 we will be adding support for some of the most popular languages based on customer location.