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CARREIRAS

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Marketing Analyst

Overview

As a Marketing Analyst, reporting to the Director of Marketing, you will be accountable for developing and maintaining marketing materials for all Telium software and services. You will also participate in trade shows and general marketing events representing Telium and its partners.

Duties and Responsibilities

  • Assist sales representatives with prompt and courteous responses to customer inquiries received by email or phone.
  • Understand the business environment of clients, relating Telium products to client needs.
  • Design and create marketing materials (with artistic support from Telium's agency).
  • Work with sales representatives to understand client needs.
  • Perform segment analysis and reporting.
  • Manage resources appropriately throughout the marketing process.
  • Convey Telium product features and benefits and trade shows

Required Experience

  • Over 3 years of progressive experience in a marketing role, ideally in the telecom or networking industry.
  • Diploma or university Degree in business or marketing.
  • Experience working with CRM (ideally Sugar).
  • Experience with marketing material layout and graphics (and ideally trade show booths).
  • Proven track record of developing creative marketing materials.

Required Competencies

  • Has a passion for marketing, graphics, and the arts.
  • Has a technical bent / appreciation for high-tech products.
  • Is a self-motivated, self-directed, 'roll up your sleeves' person and a quick learner.
  • Needs only general instructions on work; can walk into a new, unknown problem and diagnose the underlying issue, and use judgment, creativity, and sound technical knowledge to develop and recommend solutions.
  • Makes a commitment to ensure that a sales' marketing support needs are met by taking personal responsibility for service and quality.
  • Has excellent verbal communication skills.
  • Has excellent graphics and layout skills.
  • Can confidently communicate and share past experience and knowledge.

Location

Waterloo, Ontario, Canada

Systems Administrator

Overview

As a Systems Administrator, reporting to the Director of Administration, you will be accountable for deploying and supporting the IT that underpins our London office. You will plan, select, implement, and maintain all aspects of our IT infrastructure, and also support local business / administration end-users. Our London office is our administration location with approximately 60 professional users (this is not an engineering office), with business casual dress code.

Duties and Responsibilities

  • Maintain a technology plan for the IT infrastructure at the local office
  • Evaluate, select, and implement IT infrastructure as well as end-user technology for the local office
  • Operate and maintain all IT at the local office
  • Manage the local Microsoft domain, include AD, DNS, DHCP, and end-user accounts
  • Offer support and problem solving to end-users on MS Office, Adobe Acrobat, and end-user equipment
  • Learn our industry specific software and then assist end-users with technical support
  • Manage and secure our network, and ensure high availability of our network connections
  • Maximize overall IT services up-time

Required Experience

  • 5 years of experiencing deploying and supporting small to mid-size business servers, storage, and virtualization platforms
  • 5 years of experience supporting end-users with MS Office, Acrobat, and other related applications
  • Managing virtualization environments and conversion of servers from physical to virtual
  • Managing network attached storage (Synology/QNAP) including advanced synchronization and backup features
  • Managing a small staff and/or vendors

Required Competencies

  • Deep knowledge of Windows Server, and Windows workstation (10/11)
  • Familiarity with Adobe Acrobat
  • Deep knowledge of MS Active Directory, MS DNS, MS DHCP
  • Knowledge of VMware ESXi, performance tuning
  • Principles of shared storage, NAS design, and optimization
  • Ability to multi-task, set priorities, and work within tight deadlines
  • Develop and maintain relationships with staff, vendors, and industry contacts
  • Willingness to address IT problems outside of core business hours
  • Attention to detail and accuracy
  • Self-motivated, self-directed, 'roll up your sleeves' person and a quick learner.
  • Ability and desire to find innovate technology solutions to end-user problems
  • Excellent verbal communication skills.

Location

London, Ontario, Canada