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  • teliumcustomer20
    Participant
    March 27, 2017 at 2:44 pm
    Post count: 2
    #6488

    I’m looking for an HA solution for Asterisk, and yours seems to check off all of the boxes except call survival (available as “OEM” edition only). Does that mean I can buy the OEM edition? I found one product that says it does “call survival” using a patented technology (but nothing else in terms of features). Can you confirm if your product does call survival, or how it compares with the call survival feature of a competitor? Can I use you HAAst product in combination with their call survival tool?

    teliumcustomer20
    Participant
    March 27, 2017 at 3:22 pm
    Post count: 2
    #6697

    Thank you! I had no idea that their HA solution was just placing a proxy in front of each PBX. I called them to confirm and you are right. And this makes no sense. And by the way, i dug a little deeper and it turns out their “cluster” software has no sensors – other than the Asterisk process dying. So no detection of failed routes, failed disks, depletion of file handles, etc…all the ways that Asterisk dies in real life. Even worse, ask them about data synchronization and you are in for more surprises. All they are really selling is a pair of SIP proxies and forcing you into their Asterisk GUI !!!!

    I am running one PBX at each data center, and if the Asterisk process stopped bridging calls or the power went out to the DC or the network connection was lost to the DC their solution would NOT keep any calls up. Thanks for your information above. I would never have thought to ask such an obvious question. (It just seemed too stupid to be selling a SIP proxy as an HA solution!!!)

    Avatar photoTelium Support Group
    Participant
    March 27, 2017 at 3:27 pm
    Post count: 263
    #6698

    You’re welcome. I forgot to answer the second part of your question:

    Yes you can use such a call survival device in combination with HAAst. But we do not recommend it. Such a product does nothing for real life failure scenarios, but adds new single points of failure. (Nothing to gain, lots to lose). You are better off using one of the techniques described above to keep calls up.

    If you want to build your own open source version of the commercial product above have a look at https://telium.io/topic/keeping-calls-up-when-cluster-switches-to-backup-node/.

    If you qualify for the OEM edition of HAAst then let HAAst perform the full call continuity function for you.

    • This reply was modified 5 years, 1 month ago by WebMaster.
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