Careers

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CAREERS

Currently Available Positions

Senior Developer/Analyst

Overview

As a Senior Developer/Analyst, reporting to the Director of Telephony Technology, you will be accountable for the design and creation of high quality code across various languages and platforms. Work on core product development and also custom solutions for clients. Bring your creativity to light as part of the R&D team as well, contributing ideas and code to create new products.

Duties and Responsibilities

  • Work as part of a mid-size team responsible for the development, configuration, and integration of our High Availability for Asterisk (HAAst) product.
  • Perform testing and debugging of software developed; interpret error messages and solve problems through independent analysis.
  • Consult on and solve complex technical issues; act as project technical lead and contribute to architectural decisions.
  • Present technical information to various audiences ranging from the client, developer, to project manager.
  • Participate in the evaluation of complex business requirements; lead the modeling and development of system requirements.
  • Analyze complex technical systems problems; design and implement effective solutions.
  • Participate on cross functional teams as a Subject Matter Expert and provide assistance in architecting and designing technical solutions to business challenges.
  • Perform as the lead team member for HAAst Production Support matters and various projects.
  • Limited evening and weekend deployment support.

Required Experience

  • 4+ years' experience working in C++ and Qt5.
  • 3+ years' experience HTML5, Javascript, and JQuery.
  • Has overall 10+ years of related work experience (preference given to coding for hospital, 911 dispatch, and mission-critical call centers environments)
  • Experience with MVC, web service experience / SOA.
  • Understand relational database concepts and familiar with Transact-SQL. MySQL experience a plus.
  • Technical writing experience and ability.
  • Familiar with a version control tool such as Git, PVCS or SVN
  • Experience with Agile/Scrum methodology.

Required Competencies

  • Has a passion for technology, an open mind, and a strong desire for continued education and professional development.
  • Is a self-motivated, self-directed, 'roll up your sleeves' person and a quick learner.
  • Has to be willing to work hard to make their projects successful.
  • Is genuinely enthusiastic about programming and actively keeps informed about the latest technologies and trends.
  • Needs only general instructions on work; can walk into a new, unknown problem and diagnose the underlying issue, and use judgment, creativity, and sound technical knowledge to develop and recommend solutions.
  • Can influence internal customers to balance their requirements against what's most appropriate for a world-class organization, and find the right compromise.
  • Makes a commitment to ensure that a customer's needs are met by taking personal responsibility for service and quality.
  • Has excellent written and verbal communication skills; can confidently communicate and share past experience and knowledge.
  • Can manage change and work well within a team-oriented, collaborative environment to accomplish identified goals.

Location

Waterloo, Ontario, Canada
or
Bengaluru, Karnataka, India

Marketing Analyst

Overview

As a Marketing Analyst, reporting to the Director of Marketing, you will be accountable for developing and maintaining marketing materials for all Telium software and services. You will also participate in trade shows and general marketing events representing Telium and its partners.

Duties and Responsibilities

  • Assist sales representatives with prompt and courteous responses to customer inquiries received by email or phone.
  • Understand the business environment of clients, relating Telium products to client needs.
  • Design and create marketing materials (with artistic support from Telium's agency).
  • Work with sales representatives to understand client needs.
  • Perform segment analysis and reporting.
  • Manage resources appropriately throughout the marketing process.
  • Convey Telium product features and benefits and trade shows

Required Experience

  • Over 3 years of progressive experience in a marketing role, ideally in the telecom or networking industry.
  • Diploma or university Degree in business or marketing.
  • Experience working with CRM (ideally Sugar).
  • Experience with marketing material layout and graphics (and ideally trade show booths).
  • Proven track record of developing creative marketing materials.

Required Competencies

  • Has a passion for marketing, graphics, and the arts.
  • Has a technical bent / appreciation for high-tech products.
  • Is a self-motivated, self-directed, 'roll up your sleeves' person and a quick learner.
  • Needs only general instructions on work; can walk into a new, unknown problem and diagnose the underlying issue, and use judgment, creativity, and sound technical knowledge to develop and recommend solutions.
  • Makes a commitment to ensure that a sales' marketing support needs are met by taking personal responsibility for service and quality.
  • Has excellent verbal communication skills.
  • Has excellent graphics and layout skills.
  • Can confidently communicate and share past experience and knowledge.

Location

Waterloo, Ontario, Canada