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  • Avatar photoCustomer Inquiry
    Participant
    December 16, 2017 at 9:15 pm
    Post count: 203
    #6511

    I see an error in my attack log (in SecAst GUI) that SecAst can’t block them because of a missing IP address. What does it mean?

    • This topic was modified 4 years, 11 months ago by WebMaster.
    Avatar photoTelium Support Group
    Participant
    December 16, 2017 at 9:17 pm
    Post count: 265
    #6736

    That message means that the source IP is known to be used by hackers and that the connection attempts are most likely hack attempts. However, the user is using valid credentials!

    So if this blocking is correct then change the account name and secret for the account in question.

    If you don’t want SecAst to block this IP address you can raise the threshold for hacker detection.

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