Дома Forums HAast (High Availability for Asterisk) Installation & Upgrade Connecting USB dongles over network, stuck in poweroff mode after disconnect

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  • Avatar photoCustomer Inquiry
    Participant
    Post count: 205

    We are using your DongleServer to connect a lots of dongles to our virtual machines.  We’ve noticed that sometimes after a reboot of the VM, the USB dongle appears powered off (LED off) on the dongle server.  I had to reboot the DongleServer to make the LED turn on again over the USB dongle.

    How do I fix this?

    Avatar photoTelium Support Group
    Participant
    Post count: 264

    Some USB devices need a power cycle after a deactivation or a loss of the USB connection, to be able enumerate themself again at the host.  This is what is happening when you power off or reboot your virtual machines.

    We can automate the power cycle of the USB ports on the DongleServer whenever these devices are connected.  The following steps will cause the specified USB device to power cycle for 5 seconds after every interruption or deactivation of the USB connection.

    1. Download the parameter file from the dongleserver (Maintenance > Backup > Export)
    2. Delete every entry in the file except the “utn_poffduraX = 0” entrys, where  X is for the USB port number where your Telium Dongle is plugged in.
    3. Change the 0 to a 50 in the above line, and save the file.
    4. Upload this file to the dongleserver
    5. Verify this parameter was accepted via the “view” button on the “maintenance” -> “backup” page.

    For example, on a 20 port DongleServer ProMax the new config file to upload would look like this:

    utn_poffdura_1 = 50
    utn_poffdura_10 = 50
    utn_poffdura_11 = 50
    utn_poffdura_12 = 50
    utn_poffdura_13 = 50
    utn_poffdura_14 = 50
    utn_poffdura_15 = 50
    utn_poffdura_16 = 50
    utn_poffdura_17 = 50
    utn_poffdura_18 = 50
    utn_poffdura_19 = 50
    utn_poffdura_2 = 50
    utn_poffdura_20 = 50
    utn_poffdura_3 = 50
    utn_poffdura_4 = 50
    utn_poffdura_5 = 50
    utn_poffdura_6 = 50
    utn_poffdura_7 = 50
    utn_poffdura_8 = 50
    utn_poffdura_9 = 50

     

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