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  • Avatar photoCustomer Inquiry
    Participant
    December 17, 2025 at 11:07 am
    Post count: 210
    #26896

    My sync jobs are all running fine, but one job reports the following problem in the error log. What do the various codes mean, and what can I do about it?

    Wed Dec 17 05:19:52 2025, D, 00015400, PeerLink Server, Connection 1: Executing command [clusterstatus]
    Wed Dec 17 05:19:52 2025, D, 00015418, PeerLink Server, Remote request for cluster status accepted
    Wed Dec 17 05:19:53 2025, D, 00005725, System Command, Warning during interface with database sync for syncjob ID ‘freepbx-mysql’. Result code ‘0’; Error code ‘5’; Exit code ‘3’. Check debug log for further details

    Avatar photoTelium Support Group
    Participant
    December 17, 2025 at 11:09 am
    Post count: 270
    #26897

    The codes you see in the HAast event log mean:

    Result code 0 – This means the sync job was started successfully
    Error code 5 – This means the sync job concluded normally, but not successfully – see exit code for more details
    Exit code 3 – This means the sync task(s) failed due to a configuration issue (often credentials, sometimes environment, etc)

    The next step would be to enable debug logging for this job to capture more details.  Please add/change the following line in the syncjob configuration file for FreePBX-MySQL:
    freepbx-mysql/debug=on

    Then restart HAast and send us the debug log for this syncjob, located in the /var/tmp/haast folder.  (If you don’t see this folder, it’s because you are using an older version of HAast.  We try to follow the FHS standard for debug log location, which has evolved over time).

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