Home Forums HAast (High Availability for Asterisk) Installation & Upgrade Web GUI access says error 500

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  • Customer Inquiry
    Post count: 201

    I just upgraded HAAst, now when I browse to the HAAst web interface I see error 500. The apache error shows this error:

    [Fri Dec 09 12:07:32.670443 2016] [authn_file:error] [pid 31715] (2)No such file or directory: [client] AH01620: Could not open password file: /usr/local/haast/web_interface/.htpasswd

    What is wrong?

    Telium Support Group
    Post count: 263

    This problem can occur upon initial installation, or after an upgrades (if you deleted the contents of your /usr/local/haast/web_interface directory), and you have configured Apache to require a password when browsing the (virtual) directory. The problem is that your password file was not created (or was deleted during your upgrade). Please review section for 3.4.5 for details, but in summary you can create the
    missing password file as follows:

    htpasswd -c /usr/local/haast/web_interface/.htpasswd user1

    which will also prompt you for a password for the newly created user account named ‘user1’.

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