Reply To: How to activate / request a license

If you are requesting a replacement license, we can use the license request already on file to create a new license file. (So you don’t have to send us any new file).

If you have upgraded your software version at the same time you should generate a new license request to ensure compatibility with the new version you installed.

Please note that we can only generate new licenses for systems covered by a maintenance agreement. If the agreement has expired you will have to stay with the old version or purchase new software to upgrade.