Reply To: USB license key didn’t arrive

Don’t worry about your software. It will run for 60 days on the temporary license and if needed we can send you another temporary license by email.

Since the USB keys were never used we can issue a replacement set of USB keys. There is a $150 charge to cover the keys, shipping and handling, and we will email you an invoice for the replacement keys shortly.

Note that if the USB keys were used and then lost, you would have to purchase an entirely new software license since this situation enables a separate instance of our software to run. Normally you would claim this amount on your office insurance for a lost asset.

[discussion moved to email]