HAAst includes approximately 18 “internal sensors” which are used to determine if the PBX and it’s environment are within normal parameters, and allow the PBX to properly offer telephony services. These sensors are used to assess whether or not the node can keep operating or must demote and let the peer take over. This is a binary decision (yes/no) determined by HAAst. This assessment and determination are made behind the scenes, and have nothing to do with the sensors graph in the GUI.
Aside from the internal sensors, HAAst also has the ability to monitor optional “external sensors”. These sensor are defined by you (the administrator) and can sense just about anything. For example, clients have used external sensors to measure:
- Performance of a network path: Counting pings lost from source IP to destination IP. This can be used to measure route quality, or even something as simple as sense an unplugged network cable.
- Calls in progress: Some large call centers never have less than X calls per second coming in from their carrier. If this drops to 0 it might mean an upstream carrier issue, 800 number failure, etc.
- Data center environmental temperature: If the data center room temperature exceeds X degrees HAAst can initiate a fail over.
- Custom: Anything from a contact closure (big red fail over button), to a local CRM systems being down, to power supply voltages out of range, etc.
Each of the above sensors turns an input value (number/string/etc) into a numeric value, which adds to the health score. That health score is what you see on the GUI’s sensors graph as show below. If the score reaches a danger threshold set by you (the administrator), HAAst can automatically run scripts or take some other action. And if that score reaches the fail over threshold, then HAAst will transfer control to the peer.
You can define as many or as few sensors as your like, and weight their scores as you like, to create a health scoring system meaningful to your environment. Similarly, you can set the critical and fail over thresholds to suit your needs.
Telium would be pleased to assist you in designing and setting up sensors. As well, we would be happy to create custom sensors to gather input from any device/service you wish (as a professional services project). We have interfaced with serial devices, thermostats, 1-wire networks, Bluetooth devices, and more.
Please remember that external sensors are completely optional and need to be tailored to your unique environment. Many clients run without any additional (external) sensors.
