Reply To: License file sometimes rejected

The only time we have seen this problem is when some hardware is not being consistently detected by the BIOS (intermittent hardware), or the hardware changes the profile presented to Linux (e.g.: changing MAC address, changing CPU type, etc).

We can help you find the hardware causing this problem. Please submit two license request files: One from when the license is accepted, and one from when the license is rejected. We will run a comparison through our licensing tool and it will tell us what is different.