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Avatar photoTelium Support Group
Participant
December 20, 2016 at 7:52 pm
Post count: 262
#6677

On Dec 15 2016 Amazon made a change in how they present their hardware to licensing applications. Our license library vendor is aware of the change and has already provided us with an update.

If you encounter this problem on AWS please contact support for an updated product and license.

(Your product must be covered by a maintenance agreement for any product updates / new licenses. If you do not have a maintenance agreement in place please contact AWS support and ask them to return your image to the previous platform/version).