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Files with “debuglog” and “debuglog.tef” extensions contain diagnostic information to do with the operation of the services. (Eg: SecAst, HAAst, PBXsync, etc)

Files with “debuglog” extension are plain text, and you can view them in any editor or from the command prompt using the ‘cat’ command.

Files with “debuglog.tef” extension are binary files, (TEF stands for Telium Engineering Format). These files are read by our diagnostic tools to help diagnose a problem. You cannot view the contents of these files as you would require our engineering tools to do so.