Max calls in Free Edition

Installing SecAst, prerequisites, basic configuration, and troubleshooting performance and technical issues. As well, upgrades to SecAst and any underlying software.
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csweeney05
Posts: 6
Joined: Tue Jul 30, 2019 4:25 am

Max calls in Free Edition

Post by csweeney05 » Thu Aug 01, 2019 1:20 am

As I read it the free version will monitor the first 3 calls but nothing after that? However on the 4th call it says license violation and then shuts down.... what is the correct behavior I should be seeing?
Wed Jul 31 18:22:41 2019, 00001705, I, Database Controller, Database open for archiving
Wed Jul 31 20:47:17 2019, 00001019, E, License, Violation detected. 4 lines in use exceeds license limit of 3 lines
Wed Jul 31 20:47:17 2019, 00000126, W, Controller, Automatic shutdown request by module License
Wed Jul 31 20:47:17 2019, 00010038, W, Controller, Stopping
Wed Jul 31 20:47:17 2019, 00000107, I, General, SecAst state changing to not protecting
Wed Jul 31 20:47:18 2019, 00001259, I, Asterisk Controller, Stopped
Wed Jul 31 20:47:18 2019, 00001353, I, Geo IP, Closed GeoIP database
Wed Jul 31 20:47:18 2019, 00001602, I, Controller, Pipe server stopping
Wed Jul 31 20:47:18 2019, 00001602, I, Controller, Asterisk log file monitor stopping
Wed Jul 31 20:47:18 2019, 00000201, I, Controller, Telnet server stopping
Wed Jul 31 20:47:18 2019, 00002832, I, Controller, Recovery state will no longer be automatically saved
Wed Jul 31 20:47:19 2019, 00002824, I, Controller, Stopped
Wed Jul 31 20:47:19 2019, 00000101, I, General, SecAst terminating with exit code 200 (license violation or error) after running for 2 hours; 24 minutes; 39 seconds
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Telium Support
Posts: 234
Joined: Sun Nov 27, 2016 3:27 pm

Re: Max calls in Free Edition

Post by Telium Support » Thu Aug 01, 2019 1:00 pm

The Free Edition of SecAst will monitor systems with up to, and including, 3 simultaneous calls. The Free Edition is not designed to handle larger systems (and that's also what causes the license violation & shutdown). For larger systems you would have to upgrade to the Flex Edition, or Unlimited Edition.

If you look at the Editions tab of the SecAst web page, you will see the differences in limitations. As well the notes on the right explain further.

We remove features and capacity from the lower editions (including Free Edition) to create lower price points.
csweeney05
Posts: 6
Joined: Tue Jul 30, 2019 4:25 am

Re: Max calls in Free Edition

Post by csweeney05 » Thu Aug 01, 2019 10:38 pm

Trying to use the free version to test to see if it works the way it needs to and the idea that it would monitor the first 3 calls then stop was fine, but the fact it shuts down and shuts down Asterisk when it does go over makes it impossible to test. Kinda hard to fork out $3,100 for something that the trial version doesn't really allow you to test in a real situation. Have you thought about offering it on a monthly subscription plan that would include the maintenance?
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Telium Support
Posts: 234
Joined: Sun Nov 27, 2016 3:27 pm

Re: Max calls in Free Edition

Post by Telium Support » Fri Aug 02, 2019 12:28 am

The Free Edition is more for testing compatibility and basic functionality. It's also (surprisingly) popular with small office / home office installations. It's not meant to be a platform for capacity testing / full load testing.

We do offer a full-featured trial (Commercial Unlimited edition) for larger installations, see our FAQ at https://www.telium.io/kb20001 for more details.

We've thought about a subscription offering but we're not sure if this would be worth the cost. Most of our costs are shortly after the time of purchase (help with setup and installation), so if we get lots of brief trials we will encounter a huge cost immediately, and only earn back some of those costs over time. (I stick to the technical questions, so I can't explain business reasons more than that).

If you want to contact sales@telium.io they can help you get started with a full-featured trial.
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